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Frequently Asked Questions

  • We offer expertly formulated skin care, hair care, and scalp care products made with botanical ingredients designed to nourish, restore, and elevate your beauty rituals.

  • Yes! We offer several discounted bundles, including:

    • 15% Off Skin Care Bundle: Includes our Moisturizer and Cleanser.

    • 15% Off Hair Care Bundle: Includes a Shampoo Bar, Conditioner Bar, and Hair Lotion.

    • 10% Off Shampoo and Conditioner Bar Bundle.

  • Absolutely. Many of our products, such as our Clarifying Sea Salt Facial Cleanser, Hair Shampoo Bar, and Hair Conditioner Bar, are available in an "Unscented Sensitive Skin" option.

  • Our Hair Lotion is a multi-purpose 3-in-1 product that functions as a leave-in conditioner, a hair mask, and a heat protectant.

  • You can subscribe to our email list at the bottom of our website! By signing up, you’ll gain access to exclusive deals, self-care hacks, early releases for new products, and more.

  • We are based in Carmel, California.

  • You can reach our customer service team via email at customerservice@ichikoproducts.com